Last updated: January 2024

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow websites to recognise your device and remember certain information about your visit, such as your preferences or login status.

How We Use Cookies

We use cookies on our website for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website cannot function properly without them.

  • Cookie consent: Remembers your cookie preferences so you are not repeatedly asked to accept cookies
  • Session management: Maintains your session while you navigate the website

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and your experience.

  • Page views: Which pages you visit and how long you spend on each page
  • Traffic sources: How you arrived at our website
  • User behaviour: How you navigate through the website

Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

  • Preferences: Remembering your preferences and settings
  • Form data: Pre-filling form fields with information you have previously provided

Cookies We Use

The following table provides information about the cookies we use:

  • cookieConsent - Essential - Stores your cookie consent preference - Duration: 1 year
  • formSubmitted - Functional - Tracks form submission status - Duration: Session
  • submittedService - Functional - Remembers selected service for confirmation page - Duration: Session

Third-Party Cookies

In some cases, we use cookies provided by trusted third parties. The following third-party cookies may be set through our website:

  • Analytics providers to help us understand how visitors use our website
  • Security services to protect our website from malicious activity

We do not control these third-party cookies. Please refer to the relevant third party's website for more information about their cookies.

Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and parts of our website may no longer be fully accessible.

Browser Settings

Most browsers allow you to manage cookies through their settings. You can usually find these settings in the 'Options' or 'Preferences' menu of your browser. The following links provide information about how to manage cookies in common browsers:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Manage and delete cookies

Cookie Banner

When you first visit our website, you will see a cookie banner that allows you to accept or reject cookies. Your choice is stored in your browser's local storage and remembered for future visits.

If you wish to change your cookie preferences, you can clear your browser's local storage and you will be presented with the cookie banner again on your next visit.

Local Storage

In addition to cookies, we use local storage to save your cookie consent preference. Local storage is similar to cookies but allows for larger amounts of data to be stored. This data remains on your device until you clear it through your browser settings.

Do Not Track

Some browsers include a "Do Not Track" feature that signals to websites that you do not wish to be tracked. We respect Do Not Track signals where technically feasible.

Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about our use of cookies, please contact us:

wise-geyser
47 Greenfield Business Centre
Manchester M4 5JW
United Kingdom

Email: [email protected]